Frequently Asked Questions (FAQs)

Below is a list of answers to the most common question that you may be looking for. If there’s anything that is not listed, you can email us at support@predictit.in.

or WhatsApp at 851 999 1030 (you can send your queries in Hindi as well as English).

I am not living in India. Can I play the game?

As of now, PredictIT.in is for Indian Nationals only. Other countries’ residents can play the game for fun, but the store item will only be delivered within India.

I just Sign Up / Join, but din’t get email?

Please check your spam/junk folder. You must have received an email from support@predictit.in. If you still facing the issue, kindly contact us through WhatsApp at 851 999 1030 or drop us an email at support@predictit.in.

Do you have any contact no? Can I call and talk?

You need to drop us a WhatsApp message on 851 999 1030 through your registered mobile number. When our support person contacts you, you can talk in English & Hindi.

How to get PPP to play game?

PredictIT.in welcomes every user with 1000 PPP to play the game. You also get more PPP by claiming your Daily Bonus from the user home page (page appears on login.)
Another way to get PPP or Predicts Playing Points is by referring us to your friends. You can find the option at the user homepage only.

Can I buy PPP to play game?

As of now, you cannot buy PPP to play the game. You have options to Claim Daily Bonus and Refer us to your friend. You can also transfer your Predicts Redeemable Points to Predicts Playing Points, but careful this cannot be reversible. In other words, once the PRP converted to PPP, you can’t transfer it back as PRP.

I have PRP but running out of PPP. What to do?

You can transfer your Predicts Redeemable Points to Predicts Playing Points, but careful this cannot be reversible. In other words, once the PRP converted to PPP, you cannot transfer it back as PRP.

Is there any limit to using PRP at the store?

No, there is no limit to shop with the PRP. You can utilize all your PRP at one go.

Can I transfer my PRP to my account?

With PRP you can only buy stuff from our online store. It is non-transferable, neither redeemable in cash or any currency / money.

Match is Over but points not yet credited.

In general, points would be credited to you within 12 hours, worst case 24 hours. If you still haven’t got the Redeemable points? WhatsApp at 851 999 1030 or drop us an email at support@predictit.in.

I have multiple accounts, can I merge them into one?

No. Each account associated with a unique email and phone number. Those accounts will be treated as separate accounts if you have multiple accounts with a different email and phone numbers. You cannot club one account with another account.

How long will it take to deliver the product?

Purchase item/ product will be delivered to your registered mailing address within 10 working days. Please note you should check and update the address before placing the order. Once the order is placed, you cannot change the delivery address.

What if I get the wrong item or damaged product?

If the wrong item is delivered or damaged, you should immediately inform us at support@predictit.in or drop us a message at our WhatsApp Number 851 999 1030 and do the needful.

Please note: Returnable items should be in the condition as it was delivered with the bill attached. Otherwise, we don’t guarantee replacement or refund.

How can I change my Mobile/ Phone number?

You need to drop us an email at support@predictit.in. Our team will contact you, and on verification, we will update your mobile number.